Your monitoring experts can help streamline an emergency
An alarm can be confusing when they trip -- especially if they go off in the middle of the night. But if you installed a monitored alarm system, You only have to worry about one action: getting your family to out of harm’s way.
This is because your monitoring professional also answers your tripped alarms. In a few seconds, they will call you to ensure you are safe and help gauge the situation. Then, they will contact emergency services and direct them to you. Your monitoring team will even help guide you through your situation if you need to know what to do.
Monitoring secures more than your motion detectors
Your Springfield monitored alarm system protects more than an breach. Your smart home can also respond to fire, carbon monoxide, or excessive water with the right tech. By placing a monitored fire alarm or CO detector, you can receive emergency services to react whether you're home or traveling. Your monitoring professionals can even react to health-related concerns -- like chest pains or a collapse -- with a monitored medical accessory.
Emergency services arrive faster with a monitored alarm system
Vivint’s monitoring team will react to any tripped alarm within seconds. They'll first contact you to make sure you're not harmed and then will coordinate emergency teams on your behalf. This lightning-quick process is far quicker than calling 911 yourself after you reached your loved ones and got to safety. Seconds count in any emergency, and Vivint makes certain you get assistance quickly!
Monitoring keeps an eye on your home 24-hours a day
Unfortunately, a loud alarm bell doesn’t achieve much when you’re not home. However, your Vivint monitoring team remains on alert 24/7. They'll react to any trigger that you can't and will also keep you in-the-know every step of the way. It’s convenient when you're flexible and can hurry home after getting a text notification, but it's critical when you're unavailable and simply cannot make it back to handle the situation.